The help caregivers need is now at their fingertips

Frequently Asked Questions

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• Is Caregiven only available as an employer benefit?

  No. In addition to offering Caregiven directly to caregivers in the App Store or Google Play, we also work directly with nonprofits, health counseling groups, as well as senior and faith/community-based organizations that support aging or disabled neighbors.

• Why an app?

  Of all the caregiving guidance and support tools on the market, the one product the majority of caregivers use daily is their mobile device, so we chose an app as a vehicle that can easily and conveniently deliver support, guidance and perspective through the technology we find in social networking and online learning.

• Will I be provided a care plan to follow?

  There is no one road map to follow, as each caregiving journey is a unique experience. Caregiven lays out the basic phases a family or individual moves through during caregiving, but we do not construct a specific plan. Instead, we help you anticipate what’s around the corner and provide guidance on how to understand, evaluate and make decisions based on your own situation, values and resources.

• Will there be a counselor or social worker that I can talk to?

  We specifically designed Caregiven without human care coaches, as research has shown that the majority of today’s generation would rather use convenient technology than converse with someone on the phone. In addition, those who use technology are generally more honest and forthcoming with their input and are less fearful of judgement. Caregiven is a safe place where users can be vulnerable, while receiving the support and culturally safe content that is free of assumptions and bias.